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Patient guide

Medical-Dent in West Bromwich: getting to know the practice

Originally published

Medical-Dent is a dental practice in West Bromwich, near Birmingham, offering care for adults and children. If you would prefer to discuss treatment in Polish, let the team know when you contact us so that language needs can be considered when arranging your visit.

Whether you need a check-up, help with toothache or advice about a longer course of treatment, the first step is to explain what you need. An assessment allows the dentist to discuss suitable options and the likely costs with you.

Meeting the team

You can read about clinicians on our team page before booking. Ask who would carry out the proposed treatment and whether a referral might be needed. A practice offering several types of treatment is not the same as having a registered specialist in every dental field.

You can check a dental professional’s registration with the General Dental Council. If specialist status matters for your treatment, check the relevant specialist list as well as the main dental register. Equipment and technology can support care, but they do not replace the clinician’s assessment or guarantee an outcome.

A dental professional showing an image on a tablet to a patient

Care for children and adults

Our treatment pages explain the services available, including general dentistry, children’s dentistry, root canal treatment, orthodontics, cosmetic treatment and options for replacing missing teeth. The right treatment depends on your oral health and preferences; not everyone needs the same tests or procedures.

For a child attending for the first time, tell us their age and whether they have pain, an injury or previous dental anxiety. An introductory appointment can help them become familiar with the setting. If there is an urgent problem, explain it when booking so the visit can be arranged for the care they need.

Adults who feel nervous are also welcome to discuss that before an appointment. Let the dentist know what concerns you and ask how the visit will proceed. You should have an opportunity to understand the proposed care and ask questions before agreeing to it.

Understanding costs

Our fees pages provide prices for listed services. A personalised plan is still needed to explain the total expected cost, the stages of treatment and any reviews or maintenance. Ask what is included and what could change if the findings or treatment plan change.

If you have records or a plan from another practice, bring them to your assessment. They can be useful background, but a new clinician needs to assess your current condition before agreeing to continue treatment or provide a quotation.

A dental mirror resting on a tooth chart

Paying in instalments

Finance may be an option for eligible patients, subject to the lender’s assessment. Medical-Dent acts as a credit broker rather than the lender. Read the current finance information and request a written quotation before applying.

Compare the repayment period, APR, total repayable and any other conditions. Do not assume that the first year of every agreement is interest-free or that approval is guaranteed. If cost is a concern, tell the dental team so you can discuss priorities and suitable options.

Contact and appointments

The practice is at 353 High Street, West Bromwich, B70 9QG. Our published opening hours are 10 am to 9 pm every day; confirm appointment availability and any holiday changes with reception.

Use the contact page for booking and current contact details, or call 0121 663 1690. An enquiry does not confirm an appointment until the practice has agreed it with you.

A patient in a dental chair beside gloved hands holding instruments

For urgent pain or swelling, call rather than waiting for a reply to a routine online message. If you cannot access urgent dental care, NHS 111 can advise. Call 999 or go to A&E for swelling that affects breathing, swallowing or the eye.

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